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Katrina Anton

About: Katrina Anton

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Katrina is iGlobal's Accounting Manager among many other roles. She enjoys expanding her knowledge in all areas of International eCommerce and working on her SQL skills . In her spare time you will find her exploring the West with her family.

Friendly Fraud is not as kind and pleasant as it sounds – especially when it is impacting your business. This type of fraud begins with a legitimate transaction, followed by a chargeback claiming that the cardholder did not authorize the purchase. The transaction is immediately refunded and the merchant is left frustrated, scraping […]

April 11th, 2014

How to save on the total cost International customers are always looking for a way to save on their total cost when purchasing from a foreign country. There are effective ways to do this, however when shipping internationally merchants must beware of practices that are against the export laws of […]

September 25th, 2012

Receiving International Wire Transfers Wire transfers are one of the most secure forms of international payment for eCommerce businesses, as well as consumers. Funds are transferred directly between banks, securing payment from the sender to receiver without any involvement from other merchants.   There are several reasons to accept international […]

September 11th, 2012

Foreign transaction fees, or international transaction fees are charges that are automatically debited to your bank card when making a purchase outside of your country. These charges will occur during travel outside of your country, or when purchasing an item from a foreign website. Some international customers are not familiar […]

August 28th, 2012

You have done everything you can to prevent fraudsters from purchasing from your online store, but one day it hits you – a chargeback. Funds are immediately withdrawn from your account, and you haven’t even had a chance to defend your business. Chargebacks will occur for many reasons, a few […]

August 13th, 2012

There’s no doubt about it. Selling and accepting orders online is a great way to expand your business. Unfortunately, the risk of fraudulent transactions where the cardholder is not present can make it difficult to sustain a profit, especially internationally. In the event that a customer uses a fraudulent credit […]

July 3rd, 2012

There are a few common international customers you will encounter as an ecommerce business: The customer who has an open ended deadline to receive their order The customer that needs their order by a certain deadline The customer who is already past their deadline and needs their order as soon […]

January 30th, 2012

Additional Fees to Be Aware of When Shipping Internationally Additional fees can easily be overlooked when you decide to ship internationally or when you’re still fairly new to shipping your products worldwide. Like any business, your goal is to make a profit; not to discover that you are losing money […]

January 6th, 2012

Understanding International Shipping Documentation – Commercial Invoices What is a commercial invoice? A commercial invoice is similar to a normal invoice created to describe the transaction that occurs between an international buyer (importer) and seller (exporter). The difference is that it includes more specific information concerning the product and shipment. […]

September 23rd, 2011

So you have decided to take your online products worldwide! This is a great step forward in increasing your sales, but now you have the inevitable drawback of greater exposure to credit card fraud. Unfortunately credit card fraud is becoming more sophisticated with its schemes. Let’s take a look at some […]

July 31st, 2011